Introducing the first-ever infographic for the Q1 2024 Guest Experience Benchmark Report!  Download it here.

hero illustration blue reviewpro

Using 2022 Data for 2023 Planning: Key Takeaways from the Global Hotel Review Report

Using 2022 Data for 2023 Planning: Key Takeaways from the Global Hotel Review Report

With high season now over in the northern hemisphere, hoteliers have a trove of fresh data and insights to understand how traveler sentiment and behavior has changed.  

In this webinar, we take a deep dive into ReviewPro’s Q3 Global Hotel Review Benchmark report, drawing from our analysis of over 1.5 million reviews of 7,500 hotels worldwide to help hoteliers plan and budget for the guest experience in 2023.

Topics include:

  • How 2022 performance compares with 2019 and 2021
  • What the data tells us about guest expectations in 2023
  • Key factors affecting guest sentiment  
  • Benchmarking performance at the global, regional, star-segment level  
  • Key takeaways for improving the guest experience and online reputation

Speakers

  • Danica Smith, Director of Product Engagement, ReviewPro  
  • Daniel Craig, Founder, Reknown (Moderator)
  • Antony Shaw, Vice President Training & Quality, Kempinski Hotels

Talk to our team

STAY CONNECTED

Want the latest hospitality insights straight to your inbox?

Form
PDF file